Who is responsible
Skylva processes data in connection with the website, Design Studio, enquiries and its services. The controller’s full legal identity and contact details will be published once formally confirmed.
Legal confirmation required
Personal data we process
We process data needed to operate our website, handle enquiries and provide services. The exact data depends on how you use Skylva. The final categories of personal data and their sources still require legal confirmation.
Legal confirmation required
Design and configurator data
The Design Studio may record choices about products, finishes, dimensions and project context. Whether and how this data is linked to an individual, enquiry or account, and how long it is retained, must still be confirmed.
Legal confirmation required
How we use data
Data may be used to process a design or enquiry, contact you, involve a suitable specialist or dealer, and deliver or improve our services. The final purposes for each data category are still being established.
Legal confirmation required
Legal bases
Every processing activity requires a valid legal basis, such as consent, performance of a contract, a legal obligation or a legitimate interest. The basis for each activity will be specified before the policy is legally finalised.
Legal confirmation required
Dealers, specialists and delivery partners
An enquiry may form part of a journey involving a dealer, specialist or delivery partner. The responsibility of each party at every stage, and the information shared with them, must be defined legally.
Legal confirmation required
Service providers and processors
Skylva may use technical or operational providers where needed for the website and services. The recipient categories, their roles and the required data-processing arrangements are still to be confirmed.
Legal confirmation required
Retention
Data is not kept longer than necessary for the purpose for which it was collected, unless a legal obligation requires otherwise. Specific periods or criteria for each data category still need to be established.
Legal confirmation required
International transfers
Whether personal data is processed outside the European Economic Area, and which safeguards would apply, depends on the final list of providers and processing locations. This is still under review.
Legal confirmation required
Security
Skylva takes appropriate technical and organisational measures to protect personal and design data. No security measure can remove every risk.
Your privacy rights
Depending on the circumstances, you may have rights of access, correction, erasure, restriction, portability or objection. The process, identity checks and contact point for exercising these rights still require confirmation.
Legal confirmation required
Withdrawing consent
Where processing relies on consent, you may withdraw it for the future. The relevant channels and consequences for each activity will be stated once the processing inventory is complete.
Legal confirmation required
Objection, restriction and erasure
Requests are assessed within the limits of applicable data-protection law. Statutory retention duties or other valid grounds may mean that data cannot be erased immediately or in full.
Making a complaint
You may first raise questions or concerns with Skylva. You may also complain to the competent supervisory authority. The final internal contact and relevant authority still require confirmation.
Legal confirmation required
Contact
The formal privacy contact, postal address and any data-protection officer will be included here once confirmed internally.
Legal confirmation required
Changes to this policy
This policy may be updated when the services, technologies used or legal requirements change. The date of the latest version is always shown on this page.